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Site Regulations

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  1. general
    • Parts of the site (as defined below) and this amendment are formulated in the masculine form for convenience only, but everything stated in the regulations and on the site is intended for both men and women.
    • The website yalarent.com(hereinafter referred to as the “Site”) is a website that is solely owned by Lavi Rephael Real Estate ΙΚΕ (hereinafter: the “Company”). The site provides, inter alia, information about the company’s resort assets (hereinafter referred to as the “assets”), the services provided by the company or any of its suppliers, prices, promotions and more. In addition, within the framework of the site it is possible to book vacations and related services, as detailed on the site, and subject to the provisions of these regulations.
    • Booking the aforementioned vacations (hereinafter: “vacations”), through the website will be done as detailed in these regulations. It is clarified that booking the vacations is a binding procedure for all intents and purposes and is equivalent to booking a vacation by any other means, with the company’s Internet/booking department.
  2. Terms of use of the site:
    • Anyone who enters the Site and/or any purchaser and/or who wishes to purchase vacation through the Site (hereinafter: the “User”), declares and undertakes that he is aware of these regulations, read it, understood what is stated therein and agrees to its instructions, and that he and/or anyone acting on his behalf shall not have any claim and/or claim and/or demand directly and/or indirectly, against the Company and/or the Site and/or any of its operators / or any of its owners / or any of its managers and/or any of its employees and/or any of its employees and/or any of its employees
      On their behalf.
    • The user may use this site solely for the purpose of ordering and purchasing services and/or receiving information. For the avoidance of doubt, it is hereby clarified that it is forbidden to make any use of the site, except as detailed in these regulations and that the Company retains all its rights in this regard. It should be clarified that the unlawful use of this site and/or the information appearing therein infringes copyright or other laws related to it.
    • The Company shall not be responsible for the content and essence of the information presented and published on the Site and on behalf of the Company, with regard to information originating from any third parties. And the user will not have any claim and/or claim and/or demand against the company and/or the site as a result of this.
    • All images displayed on the site are for illustration purposes only – there may be differences and changes between the appearance of the assets in the image and their appearance in reality. It should be noted, however, that the company makes every effort to present up-to-date images that accurately reflect the assets.
    • The Company is entitled, at its sole discretion and without notice, to change from time to time these regulations, the terms of use of the Site, the structure of the site, its content, its content, its appearance, including the scope and availability of the services offered therein, and any other aspect of the Site and its operation. The validity of the aforementioned changes will be from the date of publication on the Site, unless explicitly stated otherwise.
    • The Company and/or the operators of the Site and/or its owners and/or its managers and/or employees and/or any of them and/or any of them or on their behalf, shall bear no responsibility for the server through which the site works, including that the aforementioned server will be free of viruses and/or other components that may harm the user’s personal computer when browsing the site and/or purchasing services through the Site and/or any other use of the Site and the User shall have no claim and/or claim and/or demand against the Company and/or any of the site’s operators and/or any of its owners and/or any of its managers and/or employees and/or anyone acting on their behalf in connection with such injuries.
    • The Company is not responsible for any kind of damage caused as a result of failure and/or delay of any kind or type, which will result from the use of the Site and/or attempted use as aforesaid, including use for the purposes of ordering services and/or information, and the user shall have no claim and/or claim and/or demand against the Company in connection with the aforesaid.
    • The Company is not responsible for any illegal activity carried out, to the extent carried out, by any of the users of the site and/or any other party that has no control over it.
    • The site uses cookies (“cookies”), by using the site, the user approves the company’s use of them.
    • The Company has the right to prevent or terminate any user’s access to any part of the Site and the User shall have no claim and/or claim and/or demand as the Company’s Gard in this regard.
    • Any dispute and/or dispute in connection with these regulations and/or the site, if and when it arises, will be resolved in Israel, according to the laws of the State of Israel only and in the competent courts in the city of Rishon LeZion only.
  3. Online orders:
    • A user who wishes to purchase services through the site will be required to enter the full details as required on the site (hereinafter: “details of the purchase”).
    • The Company is not responsible, directly or indirectly, in a case in which the details of the purchase were not received in the system and/or any technical and/or other problem that prevents the user from purchasing services through the Site.
    • The owners of the site and/or any of its operators and/or any of its owners and/or any of its managers and/or any of its employees and/or anyone acting on their behalf shall not be responsible for the error made by the user in typing the details of the purchase, including but not limited to, a mistake in choosing the vacation package, date, number of beds, meals, meals as well as any other service ordered by the user through the site and the user hereby declares that he will have no claim and/or claim and/or demand in this regard.
    • It is hereby clarified that the arcing of false purchase details is a criminal offense and that the Company shall be entitled to take all measures available to it under any law against the applicants of false information. Including tort claims for damages that may be caused to the Site, its operators and/or anyone acting on their behalf.
    • Reservations on the site will be made by valid credit card, owned by the customer only. It should be clarified that the company is not responsible for the illegal use of credit cards.
    • The site is intended for orders of private customers and is not intended for group orders of more than 3 properties for the same period. It is recommended to do this through the company’s sales department, for a worthwhile offer.
    • The Company may not approve the reservation request for any reason, at its sole discretion and without the need for explanations. And the user shall have no claim and/or claim and/or demand against the Company in this regard.
    • We do everything in order to maintain the confidentiality of the client and undertake not to transfer the credit details to a third party but by order of a tribunal.
  4. Prices and special offers:
    • The price shown on the site is the weighted price after 5% discount.
    • It should be clarified that promotions, coupons, packages and special offers, as well as collaborations that the network conducts from time to time, which are done on its behalf or in cooperation with a third party (such as Groupon or another external website), and are published on the media, will not appear on the site and will be redeemed through the telephone ordering department only.
    • If the customer has a valid coupon code or credit, they can be used at the time of order, in accordance with the terms of their implementation.
    • There are no multiplication of promotions and discounts unless specifically stated otherwise.
  5. Changes and cancellations of reservations:
    • Change and/or cancel an order: Changing or canceling an existing order cannot technically be made directly on the site. A customer who has placed an order and wants to change it will do so by phone with the order department by phone number
    • Cancellation Policy : 
      • Canceling/changing a reservation by the customer:
        • In the months of January to March and in the months of November and December, with the exception of holidays and special dates, you can cancel/change a reservation, up to 14 daysbefore the arrival date.
        • In the months of April to October and on all holidays and special dates – you can cancel/change a reservation, up to 30 days before the arrival date.
        • In case of later cancellation/change, the guest will be charged the full amount.
        • Any cancellation will be charged 5% of cost or 100 NIS, the lower of the two. 
        • In the event of a change in the order date, the cancellation date will be calculated according to the original order.
        • To cancel/change an order, please contact customer service by phone at +972-77-9920222 or by email at [email protected]
      • Cancellation of an reservation by YalaRent:
        • YalaRent may not confirm or cancel a reservation, within 3 business days from the date of placing the order if one or more of the following conditions is met.
        • In the event that a pricing error is found and/ or any mistake is made in the order reservation, YalaRent will not be beholden to it, and may cancel the transaction with full refund, at it’s discretion.
        • In the event that the guest does not comply with the company’s hospitality policies.
        • In any case of cancellation and/or non-confirmation of the orderby the company, YalaRent will notify the costumer by email and/or by phone, as listed in the
        • If an order has been rejected by the company – the transaction will be cancelled without charge or will be fully refunded, by the means it was made.
        • The customer waives in advance any claim against the company in this matter.
      • For any question, you can contact the customer service at +972-77-9920222 or through the contact form on our website: www.yalarent.com
  1. Check in and check out times:
    • Property check in: From 15:00 or 16:00 as detailed in the booking confirmation.
    • Property check out: at 10:00 or 11:00 as detailed in the booking confirmation.
    • The stay at the property will start from the first day listed in the reservation from the time of entry until the time of departure on the day of departure.
  2. Accommodation terms and instructions for using the property (hereinafter referred to as the “Hosting Policy”): 
    • The use of facilities in and around the property, such as: pool, trampoline, barbecue, etc. (if available in the property), is the responsibility of the guest only.
    • The Guest shall be solely liable for any damage caused to the property, its surroundings and facilities as a result of unreasonable use.
    • It is strictly forbidden to throw parties at the property and/or on its property.
    • It is forbidden to do a barbecue, only in the designated and permitted areas when receiving prior approval from the company. More details can be found in the guest app.
    • Do not book and/or allow additional people beyond the booking to stay/stay/stay/use the property.
    • Animals should not be allowed unless prior approval has been obtained from the company.
    • Equipment is not allowed from the apartment, including towels, which are intended for use in the property area only.
    • It is necessary to act fairly towards the neighbors, act in a manner that does not constitute any nuisance, and maintain the silence between 14:00-16:00 and 23:00-07:00. If a fine is received due to noise, the fine will be imposed on the guest. In addition, the customer will assume any responsibility directly or indirectly for damage caused to the company as a result of noise.
    • It is strictly forbidden to insert a speaker of any kind into the property or its territory.
    • Please, keep the property, all its grounds and facilities, and cleanliness. They should not be intentionally and/or willfully damaged and/or unintentionally damaged.
    • It is strictly forbidden to smoke inside the property, smoking is only allowed in designated places that are outside it. Do not throw cigarette butts/dirt/debris, etc. from the windows and balconies of the property.
    • During his stay, the client is solely responsible for the use of the apartment, the entire area and its facilities, and the client will bear all the responsibilities arising from their use.
    • Power cables and other connections should not be disconnected from the TVs in the property. In addition, it is not possible to take air conditioner signs, TVs and any other signs that are in the property. If one of the signs is not found after the customer leaves, additional charges may apply.
    • Violation of the aforementioned provisions, in whole or in part, is the customer’s sole responsibility, and the customer will bear all the responsibilities arising from their violation.
    • In fact, the customer confirms that in the event of any damage, the credit card he owns will be charged the full cost of the damage, without prejudice to the company’s right to receive any relief due to it under any law, including the company being able to repay the total deposit given to it at the time of signing this document.
    • The company has the right to charge a cash deposit in advance with the customer. The amount will be determined by the company and refunded at the end of the stay after checking the integrity of the property.
    • The client undertakes not to cause any damage to the apartment, with its entire area and facilities, including the pool, and undertakes that any such damage caused in them as a result of an act and/or omission of the client and/or anyone acting on his behalf, including any third party that will be in them on behalf of the client, will be his sole responsibility, and he will bear all the expenses and consequences resulting from this.
    • The client will indemnify the Company for any claim and/or claim and/or expense required of it, which will result from any use of the client’s use of the apartment, its entire area and facilities, including the pool, and/or damage and/or an act and/or omission on the part of the client and any person on his behalf, who will inflict them during his stay.
    • The Company will not be liable and will not bear any direct and/or indirect and/or consequential and/or special damage caused to the customer and/or anyone on his behalf who was caused during the stay in the apartment.
    • The customer undertakes to return all textile equipment (bedding/towels) at the end of his stay at the property in normal condition. Missing and/or damaged equipment may result in an additional charge equivalent to the cost of damage (towel of any kind 18 NIS per unit, sheet/buoyancy 35 NIS per unit)
    • The customer undertakes to vacate the property from equipment and guests at the specified departure time (unless otherwise agreed). Delayed departure may result in an immediate charge of 20% of the total cost of the order.
    • In the event of a violation of any of the above instructions, the customer will be required to leave the complex immediately, and it is clarified that the customer will be charged the full financial charge, and there will be no partial and/or full refund on the part of the company.
    • It should be clarified that during the check-in process, the guest will be required to sign a hospitality policy to approve the conditions set forth in Section 6 of his sections.
  3. miscellaneous:
    • Booking is based on availability only.
    • The Company is entitled to cancel or change the terms of receipt of the orders, as well as all prices published on the Site at any time and to the user including, after the order has been made, there will be no claim and/or claim and/or demand in this regard. Also if the company demands an additional price from him after booking.
    • The prices advertised on the site are in new shekels, after discounting and being weighted including the cleaning fees. Except for properties in Eilat, all prices include VAT.
    • Wherever prices are quoted on the site in DOLLARS, the amount for payment will be calculated according to the representative dollar rate set by the Bank of Israel for the day of payment, the day of the order through the site or the date of the start of the stay in the property according to the higher of them.
    • Booking and hosting children and youth under the age of 18 will only be possible accompanied by adults over the age of 30.
    • The company reserves the right to refuse to host any applicant under the age of 30 or to charge a deposit as it sees fit.
    • Calculates the price according to the amount of guests in each property and must be entered accurately when booking your vacation. Each guest beyond the basic amount included in each property, depending on the number of bedrooms in it, includes an additional fee (weighted in the price listed on the site when filling out the details).
    • The user must ensure the authenticity of the data and the accuracy of the details when entering the data in the execution of the order. The Company shall not be liable for a mistake of any kind and type made by the purchaser in typing the details of the purchase, including an error in the selection of the property, date, number of beds and any other service ordered by the purchaser through the site.
    • If links are found on the site (hereinafter: “links”) to other websites (hereinafter: the “linked websites”). The aforementioned links are for the convenience of the user and for this purpose only. The Company is not responsible for the links and/or the linked websites and/or the information appearing therein, their validity, their correctness and legality. Any use and/or access to the linked links and/or websites is the sole responsibility of the user.
  4. Ownership and copyright
    • The copyright on the site and any other module associated with the Site are the sole property of the Company only.
    • It is forbidden to copy, distribute, publish to sell, photograph or modify the information appearing on or part of the Site, without the written consent of the Company. The directive applies whether the information or part of it is owned by the company or owned by a third party.
    • The Company reserves all copyright on the Site and its photos, exclusively and reserves the right to close or modify the Site at any time, at its sole discretion.
    • In order to link and/or display the site comther other websites, the company must be contacted for written permission. It is clarified that the company is entitled to refuse this for any reason and without the need to reason.

Have a great stay!